Hi Simon,
Thanks for the set, I'm very impressed by its condition and your packaging. I will be writing a positive review shortly. I'm sure it was a simple mistake but the set is missing Bo Katan's hairpiece. Do you still have it on hand and is it possible for you to send it?
Thanks,
Ian
hi Ian
Thanks for reaching out and apologies for the oversight on the hair piece. I generally source and store the minifigs separately from the sets and in this case I overlooked the fact that Bo Katan - only when included in this set in particular - has both her helmet and the hair.
I have had a very quick look and so far been unable to track down the missing piece. I will have a more thorough look over the weekend and get back to you as soon as I can. If necessary, I will source it for you from another store, though in that case I must obviously apologies in advance that will be a bit of a delay in getting it to you.
Will get back to you asap, but in the meantime, happy new year.
Simon
Hi Simon,
Thanks for responding so quickly!
I am not worried about the delay but I am interested in the hairpiece.
Thank you for going through this effort to rectify this!
Kind regards,
Ian
You left seller feedback.
hey Ian
Just thought I'd let you know I was unable to track down the hair piece, so I have placed an order for it.
It's coming from overseas so you'll probably not hear from me again for another 2 - 3 weeks, but I will let you know once it's on its way to you.
Thanks again for your order, and the feedback... and happy new year.
Simon
Hi Simon,
Thanks for keeping me updated, I really appreciate the lengths you're going to with this.
I'll circle back in a few weeks.
Happy new year!
Ian
Hi Simon,
Thanks for keeping me updated, I really appreciate the lengths you're going to with this.
I'll circle back in a few weeks.
Happy new year!
Ian
Seller left you feedback.
hi Ian
Just to let you know the hair piece arrived this morning. I will get that shipped off to you later today, so hopefully it will be with you by next weekend.
Simon
Hi Simon,
I have recieved the hairpiece and completed the order.
Thank you so much for going above and beyond to do this for me, I really appreciate it!
I'll be buying from you again!
Ian
All good, no problem at all.
Thanks again for the order.